Untitled Document

home | email | site map | gmlogin

 

  
 

 
>> Reservations
 
 

 


We are so pleased that you chose to stay overnight at one of Beck Company’s hotels where we are at your service. We are genuinely committed to providing excellent service, and we strive to do our utmost to ensure your comfort. We continually strive to improve the quality of the services we offer, and hope you will remember us each time you travel for business or pleasure throughout Virginia.

Only you can tell us if we are meeting your needs and expectations, and we would appreciate your evaluation of our performance. Please take a few minutes to complete this form and we hope that you will choose to be our guest again in the future.

 
 
* These fields are necessary to complete the form.
1. Guest information
  
At which hotel did you stay?
Was this your first visit ever to this hotel?
Yes No
Dates of your stay
Name:*   Company:
Phone: - -   Email:*
Is this the first time you have stayed at one of Beck Company’s Hotels?
Yes No
If you have stayed at a Beck Company Hotel before this stay, which ones?
2. Please rate us on the following:
Price / value of this hotel
Excellent
Very Good
Fair
Poor
Not applicable
Price / value of this hotel’s services
Excellent
Very Good
Fair
Poor
Not applicable
Cleanliness of our facility
Excellent
Very Good
Fair
Poor
Not applicable
Front desk agent’s use of your name
Excellent
Very Good
Fair
Poor
Not applicable
Accuracy of your reservation upon
check-in
Excellent
Very Good
Fair
Poor
Not applicable
First impression of your room
Excellent
Very Good
Fair
Poor
Not applicable
Room lighting
Excellent
Very Good
Fair
Poor
Not applicable
In-room amenities
Excellent
Very Good
Fair
Poor
Not applicable
Attentiveness of our staff
Excellent
Very Good
Fair
Poor
Not applicable
Friendliness of our restaurant staff
Excellent
Very Good
Fair
Poor
Not applicable
Rating of complimentary breakfast (if offered by hotel)
Excellent
Very Good
Fair
Poor
Not applicable
Efficiency of check-out
Excellent
Very Good
Fair
Poor
Not applicable
3. Please tell us a little more
On your next visit to Virginia, how likely will you be to stay at this hotel?
Likely Not Likely
Purpose of your visit to this hotel:
Attend a Conference Training Relocation Family Vacation
Weekend Getaway Visit Family / Friends Stopover to another destination
Were there any members of our staff who made your stay especially enjoyable?

If you would like to provide and additional comments or feedback, please use the space below:

 

  
 


Tel: (757) 952-0116 Fax: (757) 952-1017 Email: contact@beckcompanyhotels.com